This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions, if any, specific to use of individual Services (hereinafter the “Service Specific Terms”). The General Terms and Service Specific Terms are collectively referred to as the “Terms”. In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.
We collect Your information during your usage to Website or when you avail any of services or products available on Website, either as a registered user or otherwise. The information collected consists of:
Heroteck collects Your Information solely for the purpose of providing you the product or service that is connected with the function or activity of the Heroteck which includes but not limited to the following (“Purpose”):
When you sign up through the Site, we will maintain your Order Information for our records, as per the security measures listed below, unless and until you ask us to delete this information.
For data collected through our recording service or APIs we provide a maximum data retention term of 1 Year and by default delete all data within 3 months of collection.
Heroteck takes utmost care to secure Your Information from unauthorised access, usage or disclosure or alteration. We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law. For this purpose we adopt reasonable security practices and procedures, in line with the industry standard, to include, technical, operational, managerial and physical security controls in order to protect your personal information from unauthorized access, or disclosure while it is under our control.
While We protect Your Personal information as per industry standards, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information. Therefore You acknowledge that You shall not hold responsible Heroteck in any manner whatsoever for loss of Your Information, or any other data, which You shares with Us or which We have with Us if such loss or any damage caused to You because of Force Majeure events. You further acknowledge that any information (including your personal information) transmitted to Us or from Your use of Website will therefore be at Your own risk.
It is clarified that Force Majeure events includes any event which is beyond the reasonable control of the Heroteck which may include but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption.
In purview of the Telecom Regulatory Authority of India (TRAI) guidelines, You hereby authorize Heroteck and its affiliates/partners or otherwise who are accessing the Your Information by virtue of their association with Heroteck to communicate with You through Email, SMS or other modes of communication even if Yours number/numbers(s) is/are registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in
Last updated on: 15th May, 2020.
If you have any doubts or questions, please feel free to reach Heroteck at firstname.lastname@example.org.
F-181, Sarita Vihar, Delhi-110076, India